Service & Support
bizhub Customer Care Center
Konica Minolta Business Solutions is extremely proud of our bizhub Customer Care Center. This centralized customer support facility is dedicated to providing our customers with the ultimate "bizhub Customer Care Experience". The experience is simply defined as Predictable, Professional and Personalized.
What does this mean for you?
It means that every employee that answers the phone is knowledgeable about our business and dedicated to providing every customer with superior customer service. These employees are motivated and encouraged to treat all customers in a professional manner and to handle all requests quickly and efficiently.
This outstanding center includes the following:
National Customer Support Center (NCSC): Dispatches and processes all customer service and supply requests.
Solutions Support and Development Group: Provides technical hotline and web-based support for national technical support group
Solutions Engineering Center (SEC): Develops customer driven software solutions for our products.
National Account Administration: Support our National Accounts with such items as order entry, contracts and billing.
Technical Training Facility: Provides our technicians with the best training to ensure your products work proficiently all the time.
bizhub Image Center: Provides the facility with on demand printing; utilizing the latest bizhub products and software
As you can see, our bizhub Customer Care Center was designed specifically with you, our customer, in mind. Call 1-800-456-6422.
