- Access to a team of technical experts just a phone call away - with no limit on contact frequency or personnel.
- Hardware, software and network troubleshooting all in one convenient solution without having to make separate telephone calls to other vendors and companies.
- A fully provisioned state of the art lab.
- Virtual Onsite Support (VOS) remote control technology
Konica Minolta Virtual On-Site Support
Konica Minolta’s Virtual On-Site Support (VOS) allows us to easily and rapidly resolve your support incident as if our expert-level Digital Support Engineers were at your desk. You can view a demonstration of a Virtual On-Site Support session to understand how the service works. Once you are on the phone with a Systems Support Engineer, you will be directed to this page to initiate the Virtual On-Site Support session.
Select the “DSC” option in your service contract or contact your Konica Minolta sales representative for complete information on the Konica Minolta Digital Solutions Center.