• Access to a team of technical experts just a phone call away - with no limit on contact frequency or personnel.
• Hardware, software and network troubleshooting all in one convenient solution without having to make separate telephone calls to other vendors and companies.
• A fully provisioned state of the art lab.
• Virtual Onsite Support (VOS) remote control technology

Konica Minolta Virtual On-Site Support

Konica Minolta’s Virtual On-Site Support (VOS) allows us to easily and rapidly resolve your support incident as if our expert-level Digital Support Engineers were at your desk. You can view a demonstration of a Virtual On-Site Support session to understand how the service works. Once you are on the phone with a Systems Support Engineer, you will be directed to this page to initiate the Virtual On-Site Support session.

Select the “DSC” option in your service contract or contact your Konica Minolta sales representative for complete information on the Konica Minolta Digital Solutions Center. 

*By engaging in a Virtual On-Site Support session, you agree to the Terms and Conditions listed on this page and those listed under the Terms of Use & Privacy Policy link at the bottom of this page. All Virtual On-Site Support interactions are governed by Konica Minolta’s Master Terms and Conditions and the Legal Notices and Privacy Statements appearing on this web site (see Terms of Use & Privacy Policy link at the bottom of this page). LIMITATIONS: Konica Minolta WILL NOT BE LIABLE FOR LOSS OR DAMAGE