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We are All Covered, a division of Konica Minolta Business Solutions, and we are the nation’s leading IT services provider serving small to medium-sized businesses. Through our offices in 21 cities, we provide local and remote support for your IT infrastructure. We can help you with specific IT projects or we can be your entire IT department. We can tailor an IT support solution that is right for your company. Get Fortune 500 service on a small business budget.
Offering world class IT Services to small and medium-sized businesses for the past 14 years  
Customized IT solutions that are right for your business
We have over 250 local and remote support engineers and we never outsource.
  • Server Monitoring- Remote monitoring of hardware, operating systems, services, and business applications ensures that they are running properly and efficiently.  In the event that a problem is identified, it can often be addressed immediately and remotely with minimal loss of system uptime.

  • Server Management- Remote server management makes it convenient to update servers.  Antivirus, operating systems, and application patches can be deployed quickly to ensure that servers are protected against malware and newly identified vulnerabilities.

  • Desktop Management- Remote desktop management is similar to server management, making it quick and easy to install updates and patches.  In addition, All Covered can also easily deploy new software as requested.

  • Data Backup, Disaster Recovery, Business Continuity- Remote system backups make it easy to create and store backups offsite.  All Covered can help your business choose the best type of backup that might be required as part of its disaster recovery or business continuity plan.

  • Security Management- Remote support of your company's firewalls, routers, and other security devices will help keep your company's IT environment secure by ensuring that all items are updated with the latest patches and configurations.
We offer:

  • Network Design/Build
  • Virtualization design and implementation
  • Security Assessments
  • Office and Datacenter Moves
  • Computer Upgrades and Migrations
  • Staff Augmentation
  • On call emergency services
  • Cloud Servers - Cloud-based infrastructure solutions give your business convenient and affordable access to virtualized servers and storage without the need to purchase hardware or the headache of setting it up.

  • Cloud Email - Business applications are affordable and quick to set up when they are delivered through the cloud.  Cloud-based email solutions such as Hosted Exchange are very popular because it is easy to create and modify accounts to deliver email, calendars, and contacts on demand.

  • Cloud Backup and Recovery- As a long-term data archiving solution or as part of your company's disaster recovery or business continuity plan, cloud solutions make it easy to safely and securely store data.
Video Title
All Covered IT Suppport Overview All Covered IT Suppport Overview
All Covered's Proactive Server and Desktop Management All Covered's Proactive Server and Desktop Management

Pub Date
Title
Comments
Size
Case Studies - click on 'Pub Date' or 'Title' column heading to sort through results.
2011-09-26
Profiles in IT Management: AirSure
AirSure's aviation insurance services depend on having 100% reliable communications with its clients. All Covered provides the resources needed.
619KB
2011-09-26
Profiles in IT Management: Capital Counsel LLC
A registered investment advisor uses All Covered to provide IT support so it can put the needs of its clients first and foremost.
705KB
2011-09-26
Profiles in IT Management: Integrated Healthcare Auditing And Services, Inc
Legislation in the healthcare industry both creates new opportunities and increases the IT needs of a firm specializing in healthcare auditing and support services.
653KB
2011-09-26
Profiles in IT Management: Key Air
The CIO at an aircraft management services company needs an IT partner to help with end user support in multiple locations, server management and network design.
751KB
2011-09-26
Profiles in IT Management: Looney & Grossman LLP
A top Boston law firm requires a team approach for IT support combing both internal and external resources.
625KB
2011-09-26
Profiles in IT Management: Massachusetts State College Building Authority
This building authority manages a large number of university facilities and construction projects. The responsibilities are shouldered by a small staff that needs reliable IT systems to stay on top of the task.
616KB
2011-09-26
Profiles in IT Management: McGrann Shea Carnival Straughn & Lamb, Chartered
A mid-sized law firm enjoys a close working relationship with All Covered, addressing their IT support, strategy and planning needs.
619KB
2011-09-26
Profiles in IT Management: WW Johnson Meat Company
A small business finds All Covered's IT support to be a much better option than having internal IT people or using a smaller local IT service company.
691KB
2011-09-26
Profiles in IT Management: Yankee Alliance
A healthcare strategic supply chain company is growing rapidly and needs IT advice and support. All Covered helps it make its IT systems a true asset.
664KB

Pub Date
Title
Comments
Size
Data Sheets - click on 'Pub Date' or 'Title' column heading to sort through results.
2011-09-27
All Covered Care
Overview of services, results, approach and support.
3,285KB
2011-09-27
All Covered Care Client Portal
Overview of Client Portal providing access to experts, collaboration and support request submission.
492KB
2011-09-27
All Covered Care Network Operations Center
Overview of Network Operations Center which provides early detection, performance tuning and fault monitoring of your network.
347KB
2011-09-27
All Covered Care Proactive Desktop Management
Overview of Proactive Desktop Management Services for improving PC uptime and reliability.
313KB
2011-09-27
All Covered Care Procurement
Overview of technology lifecycle management.
374KB
2011-09-27
All Covered Care Services
Overview of Services included in monthly fee.
911KB
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