Hard work pays off with Leader recognition in Magic Quadrant

November 11, 2014

Over the past five years, we have enhanced our Managed Print Services capabilities both domestically and globally to meet growing market requirements. The Holy Grail, if you will, of market acceptance is to achieve the Leader position in Gartner’s Magic Quadrant.   After significant effort, Konica Minolta is now positioned in the Leader quadrant for MPS!

Interesting that this year, Gartner has also included Managed Content Services as a new capability in addition to existing MPS criteria for positioning in the quadrant. The consolidation of MPS and MCS is in perfect alignment with Konica Minolta’s services strategy!

Our journey is comprised of new innovative MPS technology that is setting the standard for others to follow. Our Optimized Print Services platform is the first fully integrated managed services architecture with robust capabilities that support a less-print strategy driven by data analytics versus simple cost-cutting methodologies.

The Magic Quadrant alignment with our own strategy is important because potential customers in the market for an MPS partner now have Gartner research supporting our strategy.

So now that we made it into the Leader position, what does it really mean to our customers? My first comment regarding the quadrant is that Konica Minolta is not trying to catch our competition but, rather, we are creating a unique value proposition for our customers. We led the way with the acquisition of All Covered and Managed IT Services, and others followed. We led the way with integrated MCS, and others followed. Our EnvisionIT vertical strategy is setting the standard for customer intimacy and alignment. Our focus on delivering world-class technology, integrated software solutions and services continues to position us for growth and aligns with our transformation strategy. We are leading the way for our customers and this is what matters!

The unspoken but most important element to our success and ability to execute our transformation strategy is our employees. It is a great honor to be recognized as a leader in the industry but it is more important that our entire company is driving in one direction with our customers at the center of attention.

It has taken five years to achieve a leader position based on a lot of hard work from our employees around the world. I am amazed by the dedication, tenacity, and desire that our employees have to be the best in the industry. We define who we are every day by the way we serve our customers. Our customers recognize our leader position and, now, so will the rest of the market.

Join the conversation @SamErrigo.


Sam Errigo
President and Chief Executive Officer

Sam Errigo oversees Konica Minolta’s North American Business Unit, driving its business and technology strategy to further the company’s digital transformation initiatives, strategic partnerships and business growth to ensure shareholder value. He leads efforts across the organization to support clients’ adoption of the Intelligent Connected Workplace, including managed IT services, intelligent information management and video security solutions, as well as other emerging services. Errigo has been featured as an author and subject matter expert in numerous industry publications throughout his career, and is best known for his insightful vision and ability to execute disruptive strategies that foster long-term growth. He is an Officer on the Board of Directors for Konica Minolta Business Solutions, U.S.A., Inc., and was recently named to The Modern Sale and Collective[i]’s list of the 2021 Top 100 Global Sales Leaders. Errigo earned his B.S. in Business Management from the Rochester Institute of Technology.