Business process improvement is all about reducing the time from opening a claim to its settlement, which can reduce energy, staffing time commitment and overall cost of doing business. Gain profitability by moving to a fully automated claims process.
In order to contain claims processing costs, insurers need to evaluate new and innovative approaches to improve their handling process and reduce the time to settle a claim. Business process management is the perfect place to begin as automating technology now exists to reduce many manual transactional tasks that increase the cost of each claim processed. Instead of painstakingly processing every new business application or claim, focus only on the exceptions. Using Enterprise Content Management to capture information – in the office or in the field with our mobile solutions – and automate critical steps in the process, you can simplify workflows and give claims teams time to focus on claim exceptions in a timelier manner.Seamlessly integrating with your existing systems – from electronic claims processing systems to policy administration systems – Konica Minolta’s customizable claims processing solutions capture, collect and manage content so your work gets done faster and more accurately.