Document Capture Services

Advanced forms processing, automating the capture of data from paper documents, employs Optical and Intelligent Character Recognition (OCR/ICR) and sophisticated data repair technologies to ensure highly efficient, virtually error-free scanning and processing of data, images, and barcodes from structured and unstructured forms of multiple lengths, sizes, and shapes.

We can support you with forms design as well as the creation/utilization of extraction techniques to optimize the data capture process.  We can customize solutions to:

When you add analytics to your capture process, you elevate your visibility into the effectiveness of your document capture solution with fully interactive views into system performance, accuracy, cost and productivity. With a single click, you can view automated accuracy metrics between extraction and validation to identify possible improvements. Then drill-down further to identify low confidence fields that require manual corrections, so you can continue to improve upon your automated capture quality.

Supporting your operation with Business Process Management (BPM) and Dynamic Case Management (DCP) will make you a more agile organization with improved task management and workflow. With a BPM, you can focus on the complete definition and control of structured, repeated process, and with DCM you can work on a more ad hoc basis to manage dynamic, unstructured processes.

Here are some ways BPM and DCP can work for you:

We are more involved with our mobile devices than ever before. Image processing from our mobile devices needs to be of the highest quality to ensure when they are scanned for information extraction that can be used effectively downstream in your business processes. Mobile capture uses advanced recognition technologies with industry leading extraction rates on all types of text, including machine print, hand print and cursive handwriting in more than 140 languages. It can even be trained rapidly to understand your unique document types using learn-by-example technology for classification, separation and extraction.

This solution is relevant to so many industries, including insurance and banking, where high-quality mobile scanning and processing can improve efficiency and work processes and offers a relevant and convenient service that builds customer loyalty. Leveraging your mobile capture platform ensures that key data can be extracted and populated elsewhere, like claims forms and bank deposits. Submitted documents and photos are not retained on the mobile device, making it a highly secure solution.

Some of the key benefits of mobile capture include:

When you realize that capturing content gives you the opportunity to use your information more extensively than simply scanning, we can help you find the right solution for your information capture (e.g., scans, emails, paper documents, etc.)—across your small business or enterprise business—delivering data to your content management system for advanced operations (e.g., LOB integrations, workflow etc.)

When you have a lot of material to scan, you want a robust production solution that will make your document scanning project efficient. We know providing a simple, easy-to-use interface for document capture that supports multi-page exports to your capture application will deliver the solution you need.

When you capture all content, whether paper or electronic (e.g., PDF’s, emails, faxes, paper documents and electron data), in a single, easy-to use document conversion solution, you open the door to transform your data into searchable electronic documents. First, your solution should be able to recognize document types and second, it should enable you to index and classify the content to make searching—within the document or extracting specific data fields—an easy process.

Recognizing document types with little or no manual intervention and extracting key word information from classified material will give you extremely fast search and matching server validation capabilities. You can reduce your time to find or extract what you need from your documents with these advanced document capture technologies. And, the result is increased processing speeds, improved efficiency, regulatory compliance, reduced costs and a faster return on your investment.