Document Capture Services


Capture services provides organizations with a single solution for information capture across the enterprise. Whether you're capturing emails, PDF's, or paper documents and delivering them to your content management solution or one of your Line of Business (LOB) applications, taking the step to capture content will enable the start of your digital transformation.

  • Advanced Forms Processing

    Advanced forms processing, automating the capture of data from paper documents, employs Optical and Intelligent Character Recognition (OCR/ICR) and sophisticated data repair technologies to ensure highly efficient, virtually error-free scanning and processing of data, images, and barcodes from structured and unstructured forms of multiple lengths, sizes, and shapes.

    We can support you with forms design as well as the creation/utilization of extraction techniques to optimize the data capture process.  We can customize solutions to:

    • Create an enterprise-wide information capture solution
    • Allow distributed processing
    • Enable browser-based, key-from-image and field-level data entry
    • Collect data from Internet and electronic forms
    • Validate all data as it is captured
    • Capture data from any source: paper, faxes, scanned images, Internet forms, electronic forms and electronic data streams
    • Handle single-page and multi-page forms
    • Enhance images to improve form identification, recognition results and screen displays
    • Perform fast and accurate form identification without human assistance
    • Read machine print (OCR), handprint (ICR), cursive writing, marks (OMR) and 1D and 2D barcodes (PDF-417)
    • Locate and extract data in either structured or unstructured forms
    • Output data and images in many formats, including XML, PDF, HTML, ASCII, Word and ANSI 837 and 812 (HIPAA compliant)
    • Interface to ODBC-compliant databases and leading workflow, document and content management systems and storage and retrieval applications

  • Analytics For Document Imaging Captures

    When you add analytics to your capture process, you elevate your visibility into the effectiveness of your document capture solution with fully interactive views into system performance, accuracy, cost and productivity. With a single click, you can view automated accuracy metrics between extraction and validation to identify possible improvements. Then drill-down further to identify low confidence fields that require manual corrections, so you can continue to improve upon your automated capture quality.

  • Business Process Management

    Supporting your operation with Business Process Management (BPM) and Dynamic Case Management (DCP) will make you a more agile organization with improved task management and workflow. With a BPM, you can focus on the complete definition and control of structured, repeated process, and with DCM you can work on a more ad hoc basis to manage dynamic, unstructured processes.

    Here are some ways BPM and DCP can work for you:

    • Achieve continuous process improvement
    • Deliver organizational transformation for a competitive advantage
    • Reduce costs associated with standardized and repetitive business processes
    • Support the efficient delivery of non-standardized or unpredictable business processes
    • Ensure regulatory compliance (e.g., SOX, HIPAA)
    • Reduce errors and improve exception handling
    • Deliver increased ability to respond to changing organizational and market conditions
    • Deliver improved visibility of operational performance, to process and task level

  • Capture For Mobile

    We are more involved with our mobile devices than ever before. Image processing from our mobile devices needs to be of the highest quality to ensure when they are scanned for information extraction that can be used effectively downstream in your business processes. Mobile capture uses advanced recognition technologies with industry leading extraction rates on all types of text, including machine print, hand print and cursive handwriting in more than 140 languages. It can even be trained rapidly to understand your unique document types using learn-by-example technology for classification, separation and extraction.

    This solution is relevant to so many industries, including insurance and banking, where high-quality mobile scanning and processing can improve efficiency and work processes and offers a relevant and convenient service that builds customer loyalty. Leveraging your mobile capture platform ensures that key data can be extracted and populated elsewhere, like claims forms and bank deposits. Submitted documents and photos are not retained on the mobile device, making it a highly secure solution.

    Some of the key benefits of mobile capture include:

    • Automatic data learning
    • Automatic photo enhancement
    • Improved data accuracy
    • Real-time data population and availability

    • Accelerated claims process and resolution
    • Faster service and fewer exceptions
    • Increased customer satisfaction
    • Quick ROI with improved efficiency and reduced labor costs
  • Document Capture

    When you realize that capturing content gives you the opportunity to use your information more extensively than simply scanning, we can help you find the right solution for your information capture (e.g., scans, emails, paper documents, etc.)—across your small business or enterprise business—delivering data to your content management system for advanced operations (e.g., LOB integrations, workflow etc.)

    Some of the key benefits of document capture include:

    • User interface
    • Training requirements
    • What else the platform offers (e.g., BPM, analytics)
    • Enterprise licensing
    • Remote batch module capabilities
  • Production Document Scanning

    When you have a lot of material to scan, you want a robust production solution that will make your document scanning project efficient. We know providing a simple, easy-to-use interface for document capture that supports multi-page exports to your capture application will deliver the solution you need.

    Document Management Services include:

    • Document Scanning
    • Document Conversion
    • Media Conversion
    • Workflow Solutions
    • Advanced Forms Processing
    • Electronic Archiving
    • Collaboration Software, Platforms and Solutions
    • Record Storage and Retrieval
    • Systems Integration
  • Document Recognition / Classification Features

    When you capture all content, whether paper or electronic (e.g., PDF’s, emails, faxes, paper documents and electron data), in a single, easy-to use document conversion solution, you open the door to transform your data into searchable electronic documents. First, your solution should be able to recognize document types and second, it should enable you to index and classify the content to make searching—within the document or extracting specific data fields—an easy process.

    Recognizing document types with little or no manual intervention and extracting key word information from classified material will give you extremely fast search and matching server validation capabilities. You can reduce your time to find or extract what you need from your documents with these advanced document capture technologies. And, the result is increased processing speeds, improved efficiency, regulatory compliance, reduced costs and a faster return on your investment.

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