Digitally Transform Your Public Water Authority

Your Digital Transformation Journey Begins Now

For Public Water Authorities, we know that you are increasingly asked to balance access to safe drinking water at an affordable cost amidst aging infrastructure and new technologies. With the right, simple and adaptable technology, we can help you provide high quality water at the lowest price possible while providing exemplary constituent service.

Rethink Intelligent Information Management

Providing clean and healthy water requires a lot of documentation to correctly manage property, quality, and capital assets. Start by watching this short video to learn about the new technology solutions that can supplement existing processes and make document management easier.


Keep Core Functions Moving Forward

With smart technology solutions, you can support engineering and meter services divisions with automated processes to enable the timely execution of constituent requests and eliminate manual, paper-based tracking and reporting for greater agency efficiency. Find out more about the solutions available to you.

Have You Taken Our Quiz Yet?

Answer 6 short questions about your current business processes to quickly discover areas that can benefit from digitization and automation.

Hear from Your Peers

“We track our constituent meter requests by spreadsheets and manually routing the workflow. We need real time status information and less paper.”

– Manager, Meter Services Division, City Water Authority


The director for a west coast city water authority could see the inefficiencies in his office with his department managing and tracking meter service requests with spreadsheets. Additionally they had to enter information several times into different applications. He wanted to replace paper-driven operations.


Konica Minolta suggested through workflow automation, they could replace the manual processing by capturing paper meter applications, electronically route it and send email notification for work assignments. Further, they could update the status electronically and add supporting documents electronically.


The authority eliminated the redundant data entry, replaced spreadsheets and manual routing with this digital workflow process improving processing time from 3 to 5 days to same day to 2 days. Also, once the data was captured, they were able to use APIs to interface with their multiple enterprise line-of-business applications (Cayenta, Lawson, ESRI).

Sounds Familiar? Contact Us Today to See How We Can Help You Achieve More

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