IT Services by
All Covered

3 people entering data and staring at computer monitor

Technology permeates the workplace from every angle, ranging from work-from-anywhere flexibility to digital transformation (DX) to drive competitive advantage. No matter where you are in the maturity scale, All Covered, the nationwide technology services division of Konica Minolta, tailors its services to meet our customer’s unique computing, networking, and application needs. Helping companies achieve their goals through better management of information and more effective collaboration.

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Comprehensive IT Management

To keep your technology running smoothly 24/7, it’s important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and inefficient.

Konica Minolta’s industry-leading IT Services division, All Covered, has services to address your ongoing IT management and support needs. Our IT Management Services provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity.

IT Services Tailored to You

Through one of our offices in your area, you’ll receive a customized solution for your IT network needs, including:

  • Computer and network consulting
  • Planning
  • Design
  • Procurement
  • Implementation
  • Maintenance
  • Management

If it’s not cost-effective for you to maintain an in-house IT staff, then let All Covered be your complete IT consulting service solution.We can provide supplemental IT consulting and support in specific areas or on key technology projects – freeing up your resources so they can focus on your core business objectives.

Highlighted Services with Unparalleled Support

With a full suite of IT solutions and support systems, our clients receive support from a team of industry experts who care about producing satisfactory results. We’ll work with you to develop a personally tailored support plan for your business.

Server & PC Management

All Covered offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Our server and PC management services monitor every aspect of the network so issues can be detected before causing a problem.

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Help Desk

Through All Covered’s help desk service, IT users will have access to live help desk support via phone or online 24 hours a day, 7 days a week. We staff our help desk around the clock with All Covered engineers located in the United States and held to the same standards as our engineers who visit your business site.

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IT Support

Even the most stable and monitored IT systems can develop problems that require addressing. After reporting an issue, All Covered can remotely access your organization’s IT systems and initiate remote support to address the problem. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.

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Client Portal

All Covered’s client portal gives your organization immediate access to an administrative dashboard to manage your IT systems. You can use it to schedule visits, submit and track help tickets online, and access a wealth of information, including upcoming scheduled support, client services reports, network diagrams and proposals. Your organization can also use the client portal to view financial data such as billing statements, past and current invoices, and payment histories.

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IT Strategy

To ensure that your organization’s IT systems are positioned to support current and future demand, it is important to invest in strategic IT planning to create a maintainable IT infrastructure that will support your organization’s goals. All Covered’s engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing technology needs.

Server Backup

Server crashes can affect any business and can stem from such mundane causes as human error, power outage or hardware failure. All Covered’s server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.

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National reach with a local presence

All Covered has served in an IT consulting capacity nationwide, to thousands of organizations, in practically every major industry. As a technology consulting company with a national reach we are able to negotiate better pricing from key suppliers, stay abreast of the latest developments, and expand our expertise using our vast base of knowledge from others within our organization. Our local presence means we are readily available to our customers with fast response times and familiar faces.

Benefit from finding the right technology consulting partner

All Covered is a true technology partner, providing several exceptional benefits that make us the preferred choice of thousands of organizations across the country. As our customer, you’ll have several IT experts consulting to oversee your systems.

In addition, having All Covered as your trusted technology partner offers the following benefits:

Decreased Cost

Hiring an in-house IT team means your company has significant operating expenses such as salaries, benefits and insurance. Time and money may be lost teaching staff members your company’s existing systems and processes.

Reduced Risk

All business investments involve some degree of risk, such as; Financial conditions, changes in technology, changing regulations, and market conditions. Outsourcing your IT services will significantly reduce typical business risks. Your business will have experts at the ready who know your industry and assist with any security and compliance concerns.

4 people sitting at back to back desks for a meeting with notebooks and laptops
Despite the Claim of Satisfaction With Current IT Infrastructure

91% of SMBs say an all-in-one IT system that seamlessly integrates hardware, software and services would be relevant to their organization

Discover the solutions and services:

Digital Workplace

Our portfolio of hardware and solutions are designed to integrate solutions across the entire workplace ecosystem. By partnering with businesses of all sizes, our 360-degree approach is built from a combination of global expertise paired with our local market knowledge. This enables us to build solutions that scale around differing organizational needs.

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Security Services

Our end-to-end security portfolio puts the right controls in place for both a safe and secure working environment and full data security. Spanning print and document security, IT and cyber security, intelligent video security, compliance and risk management, our solutions empower businesses to thrive and grow with confidence.

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Cloud Services

Our cloud computing technology underpins digital transformation, giving you the freedom and flexibility to work from any location, without the need to run and maintain your own infrastructure.

Businesses can move workloads to a secure cloud environment that complies with national and state regulations while significantly benefiting from the ability to scale as they need. Pay only for what you need, when you need it, and feel safe in the knowledge that your workplace is ready for tomorrow.

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Infrastructure Management Services

Our Infrastructure Managed Services make sure company systems are always up-to-date and secured, silently running in the background, whilst ensuring company data is never lost and eventually supporting business continuity and building digital maturity.

Our resilient, high performance infrastructure and experienced team can manage all or part of the workplace environment. This means regular monitoring of servers, networks, PCs and devices, all taken care of for you.

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Application Development

Our Application Development team provides companies with easy access to a range of different software and applications. This includes packages focused around document and print management, application / web development, and support collaboration that are both flexible and tailored to the requirements of our customers.

Utilizing best-in-breed hardware and software with a suite of managed IT services, you do not have to provide, build or maintain anything. You get the peace of mind your solution is always on, available, and fully secure.

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Assurance for Small Business

All Covered Assurance is the comprehensive turnkey platform that provides the complete IT engagement experience, ensuring user productivity, system readiness, data availability and complete security with total visibility and governance across the IT landscape.

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Comprehensive IT Management to Keep Your Technology Running Smoothly 24/7 with Unparalleled Support

Benefits and Advantages of Managed IT Services

Whether you’re an experienced IT professional or a business executive, investing in third-party IT solutions can help your business save time and resources so you’re able to focus on more important matters. Using a managed service provider gives your business access to industry knowledge and the expertise of an entire IT department dedicated to helping your business succeed.

Take a look at some additional benefits a trusted managed IT services provider will bring to your business.

Fixed Spending

Investing in your internal IT department can be costly, with rapidly fluctuating prices as your business grows. However, when you outsource your IT services, your expenses will consolidate into a single fixed cost. Managed service providers like Konica Minolta operate with fixed monthly rates that you can easily calculate into your operational budget to avoid unexpected expenses.

Avoid Operational Costs

Hiring an in-house IT team means your company has significant operating expenses such as salaries, benefits and insurance. Your company may also lose time and money teaching staff members your company’s existing systems and processes. When you outsource your IT department, you’ll reduce many significant expenses and costs to add value to your business.

Expertise and Experience

Partnering with a managed IT services provider allows you to onboard a team of employees with the qualifications, training and experience specific to your industry without the need to find and interview them yourself.

Proactive Monitoring Services

A managed IT service provider will proactively monitor your IT systems to catch any early issues before they become serious problems. Managed service providers such as Konica Minolta will respond quickly reduce downtime for your company and ensure business continuity.

Improved Cyber Security

Outsourcing your IT services also allows you to improve cyber security and reduce the risk of sensitive information leaks. Many managed IT solutions will put security strategies in place to ensure your business complies with all security standards.

Best Equipment Rates

Creating and maintaining a list of vendors for all the IT equipment your company needs is an extensive task for many businesses. Fortunately, many managed service providers will deal with hardware and software sellers directly so you’ll receive the best market rate for equipment.

Reduce Business Risks

All business investments involve some degree of risk, such as financial conditions, changes in technology and changing regulations and market conditions. Outsourcing your IT services will significantly reduce typical business risks. Your business will have experts at the ready who know your industry and assist with any security and compliance concerns.

Partner With Konica Minolta Today

At All Covered, we recognize that our customers rely on our IT services to function correctly at all hours of the day. Our IT support services for businesses will prepare your organization for any technical issue. You can count on us to monitor your Help Desk or other IT solution and provide a timely response to any mishap. To learn more, call 866-446-1133 or contact All Covered online today!

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