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Customer Service

How Can We Help You?

Our centralized customer support facilities are dedicated to providing you with the ultimate "Konica Minolta Customer Service Experience." This demonstrates our commitment to fulfilling our customer service vision for you and creating the most satisfying experience you can have with us.

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General Questions


Konica Minolta Media Relations - US

Konica Minolta Business Solutions  
100 Williams Drive  
Ramsey, NJ 07446  
PR@konicaminolta.com

Global Client Services  

800-456-5664   
Option #1 then #2   
Global Client Services Webpage


Support by Category


Product Support

Service, Supplies and Technical Questions 
800-456-5664 
GCS@kmbs.konicaminolta.us

 

Lease and Lease Expiration Questions  
800-456-6422  
ISEMeters@kmbs.konicaminolta.us

 

Invoice and Billing Questions 
800-456-6422 
CustHelp@kmbs.konicaminolta.us

 

IT Services Support

For Cloud, Managed IT Services, VoIP, and desktop support services, contact your account team or call 877-224-8911 and select option 2

 

Enterprise Content Management

Contact 800-966-5738 or locally at 401-298-1010
ECM@kmbs.konicaminolta.us

 


Locations


Corporate Office

Konica Minolta Business Solutions  
100 Williams Drive  
Ramsey, NJ 07446  
201-825-4000
 

Research and Innovation Center

Konica Minolta Business Innovation Center  
1051 E. Hillsdale Blvd   
Foster City, CA 94404  
http://bic.konicaminolta.us
 

Regional Offices

Konica Minolta Business – East Region 
485 Lexington Avenue – 19th Floor 
New York,  NY  10017 
212-294-6200
 
Konica Minolta Business – Central Region 
500 W. Madison St – Suite 550 
Chicago, IL 60601 
312-726-9100
 
Konica Minolta Business Solutions – South Region 
9799 International Court North 
St. Petersburg, FL 33716 
727-622-4343
 
Konica Minolta Business Solutions – West Region 
1900 S. State College Blvd. – Suite 600 
Anaheim, CA  92806 
714-630-7780