Customer Service

How Can We Help You?

Our centralized customer support facilities are dedicated to providing you with the ultimate “Konica Minolta Customer Service Experience.” This demonstrates our commitment to fulfilling our customer service vision for you and creating the most satisfying experience you can have with us.

IT Services Support

For Cloud, Managed IT Services, Unified Communications, and desktop support services, please choose your method of communication.

Chat – https://chat.allcovered.com
Email – support@allcovered.com
Call – 877.224.8911 – Select option #2
Customer Portal – https://mykmbs.com

Video Security Services

For VSS Support, on-premise VMS support and coordination of onsite services, please contact us at SolutionsSupport@kmbs.konicaminolta.us.

Intelligent Information Management

For IIM support please contact us at 800-362-8772 (Option #1) between 8:00AM – 8:00PM ET or email us at iim.support@kmbs.konicaminolta.us

Product Support

For product support on your bizhub, and Accurio products or to place a service call or report your meter read, please contact us at 800-456-5664.

To email your meter read:
Meters@kmbs.konicaminolta.us

Customer Portal: – https://mykmbs.com

Environmentally-Friendly Toner
Non-Konica Minolta Print Supplies

Contact a System Engineer:
Visit Global Client Services

Corporate Office

Konica Minolta Business Solutions
100 Williams Drive
Ramsey, NJ 07446
201-825-4000

For Media Relations / PR:
PR@kmbs.konicaminolta.us

Research and Innovation Center

Konica Minolta Business Innovation Center
1051 E. Hillsdale Blvd
Foster City, CA 94404

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Services Support

Corporate Offices