Unified Communications

Enhance Collaboration with a Cloud-Based Phone System

Do missed calls, disparate systems, fluctuating expenses or infrastructure maintenance affect your business? The solution to these problems can be found in a new software-based communication solution. When it’s time to upgrade, modern solutions offer additional communication perks beyond simply voice. Instant messaging, video calling and collaboration tools give your business capabilities that are designed to keep you operating optimally and at maximum productivity.

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Why is Unified Communications Important?

Unified Communications is important for companies for several reasons, including:

  1. Increased Collaboration: UC enables teams to communicate more easily, share files, and work together on projects, regardless of their location.
  2. Improved Productivity: By streamlining communication and collaboration, UC can help teams work more efficiently and effectively, leading to improved productivity.
  3. Cost Savings: UC can help reduce costs associated with traditional communication methods, such as travel and phone bills.
  4. Enhanced Customer Service: UC can improve customer service by enabling teams to respond more quickly and effectively to customer inquiries.

Schedule A Demo

Enhanced Features

Call Recording with Voice AI

Access previously untapped voice data with call recording. Take advantage of unlimited playback access for your encrypted recordings in cloud-based storage for seven years. Step up to Call Recording with AI for advanced capabilities designed to help you better understand reasons customers leave and take steps to prevent it in the future.

Using Call Recording with Voice AI, you can:

  • Use 7 years of continuous cloud storage per account
  • Find trends with text transcription
  • Instantly identify negative calls and reduce churn risk using sentiment analysis
  • Receive notifications when calls are rated negatively using intelligent alerting

Cloud Fax

Cloud Fax allows users to send, receive, save, forward and track electronic faxes in seconds – right from their desktops. Documents no longer sit on the fax machine for everyone to see, and you’ll never experience the frustration of missing another important document because the fax number is busy. With Cloud Fax you can turn your desktop into a document handling center for all inbound faxes. Tracking inbound and outbound faxes can be next to impossible with traditional fax machines. However, Cloud Fax gives you complete control of all your e-fax and email documents.

Advantages of Cloud Fax:

  • Send and receive faxes from any mobile device, tablet, laptop, or desktop without having to download or install any extra software
  • Treat paper documents like electronic files by viewing, printing, forwarding or deleting them
  • Control user registration, edit account profiles, and customize options such as billing and delivery reports.
  • Secure, reliable, and HIPAA compliant
Contact our Support Desk

Call: 812-378-4100
Email: support@kmvoice.com