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Customer Service

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    • How Can We Help You?

    Our centralized customer support facilities are dedicated to providing you with the ultimate “Konica Minolta Customer Service Experience.” This demonstrates our commitment to fulfilling our customer service vision for you and creating the most satisfying experience you can have with us.

    Services Support

    IT Services Support

    For Cloud, Managed IT Services, Unified Communications, and desktop support services, please choose your method of communication.

    Terms of Service

    Video Security Solutions

    For VSS Support, on-premise VMS support and coordination of onsite services, please contact us at  SolutionsSupport@kmbs.konicaminolta.us.

    Intelligent Information Management

    For IIM support please contact us at  800-362-8772  (Option #1)  between 8:00AM – 8:00PM ET  or email us at iim.support@kmbs.konicaminolta.us

    Product Support

    For product support on your bizhub, and Accurio products or to place a service call or report your meter read,  please contact us at 800-456-5664.

    To email your meter read:
    Meters@kmbs.konicaminolta.us

    Contact a System Engineer:
    Visit Global Client Services

     

    Corporate Offices

    Corporate Office

    Konica Minolta Business Solutions
    100 Williams Drive
    Ramsey, NJ 07446
    201-825-4000

    For Media Relations / PR:
    PR@kmbs.konicaminolta.us

    Research and Innovation Center

    Konica Minolta Business Innovation Center
    1051 E. Hillsdale Blvd
    Foster City, CA 94404

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