Steve Rhorer is the Vice President of Dealer and Direct Service for Konica Minolta Business Solutions, Inc. Steve’s primary responsibilities include development of dealer and direct service strategies and initiatives as part of the leadership team, define accountability, and empower staff to surpass established goals, and exceed customer expectations. Steve also interfaces with key customers to maintain and grow customer engagement while improving business processes and profitability. Mr. Rhorer has worked for Konica Minolta Business Solutions for 17 of his 33 years in the office products industry and has continued to grow the business by providing world-class service to existing customers while developing new business