Heather Maitre is the Vice President of Konica Minolta’s RPA Business Practice, and also leads its internal Intelligent Automation Center of Excellence. She is a former CIO and has held executive IT positions in large, complex global enterprises such as KPMG. She has consulted with VP- and C-level executives at numerous Fortune 100 clients in the government, manufacturing, healthcare, retail, entertainment and financial services verticals on digital transformation and solving complex business problems with transformation mapping, Intelligent Automation and IT Service Management as key approaches.