Workflow Optimization Services

Konica Minolta’s workflow optimization solutions facilitate the transfer of information between physicians, affiliated organizations, remote workers, payers, and patients, including referrals and orders, which are typically faxed and often require significant manual effort to process.

The platform transforms all objects into actionable information to automate workflow and deliver information where you need it, when you need it. It aggregates inbound, unstructured data from various sources, including e-mail, fax, scanning, portals and applies Intelligent Document Processing (form recognition, routing, data extraction, etc) to automate otherwise manual tasks.

• 46% of faxed references never result in an appointment
• 50% of referring physicians do not know if the appointment was kept or seen by specialist
• 68% of specialists receive no information from PCP prior to appointment.