Workflow Optimization Services

Workflow Optimization Solutions

All Covered’s workflow optimization solutions facilitate the transfer of information between physicians, affiliated organizations, remote workers, payers, and patients.

Common use cases include:

  1. Orders/Referral Management
  2. Denial Management
  3. Messaging and Release of Information

The platform transforms all objects into actionable information to automate workflow and deliver information where you need it, when you need it. It aggregates data from any source including HL7, direct messaging, e-mail, fax servers, and custom interfaces and can perform actions and output the data to any source or to an EHR system.

Patient Referrals by the Numbers

  • 46% of faxed references never result in an appointment
  • 50% of referring physicians do not know if the appointment was kept or seen by specialist
  • 68% of specialists receive no information from PCP prior to appointment.