IT Support For Legal

What happens when an unstoppable force meets an immovable object? The legal industry is finding out with every passing year. Law firms are a historic and essential part of maintaining a democratic society, but technological innovation happens faster than many can handle. Fortunately, we have managed IT services for lawyers that help the rock-solid legal institution keep up with the constant evolution of digital technology.

Our IT services fulfill an essential need for law firms in the digital age — time management. Your firm is responsible for maintaining so much information, and demand for expedient legal services is on the rise. Konica Minolta is here with a help desk that values your time, taking cumbersome tasks off your plate to help you meet client demand.

The Lawyer’s Help Desk™ is an exclusive legal IT support service offered through Konica Minolta. Our engineers understand that your time matters, and they will maximize your time with fast one-on-one legal support service so you’re not spending your billable hours waiting on hold. Consider our help desk an extension of your legal practice.

The engineers on staff have supported real-world law firms so they understand the nuances of legal technology and have managed teams specializing in law firm IT support.

As part of The Lawyer’s Help Desk™, the guidebook records key processes, applications, and instructions to better manage your legal infrastructure. This tool provides our engineers with pertinent information and knowledge to swiftly and smartly fix your issue.

Managed IT Services for Lawyers

Our technology professionals have the experience and knowledge to develop high-quality IT systems and programs around your law firm’s precise needs. We offer an array of services that yield both immediate and long-term benefits for lawyers and office staff. Choose us for a full suite of IT services, including:

Document Management Services (DMS)

When it comes to handling important legal documents, organization is key. Your firm can reduce paper clutter and increase efficiency by transitioning to a digital document management infrastructure.

The help desk supports document management system (DMS) software to help your firm achieve your objectives through orderly, searchable data storage. Coordinate information, streamline processes, strengthen storage capabilities, modernize your interface, and search quickly with our DMS offerings.

Practice and Case Management

From large institutions to independent practices, every law firm has a caseload that challenges its administrative team. If you’re wasting time trying to find and collect and file and record, you’re falling behind the competition. Our IT service team from help develop and maintain effective case management solutions.

Our help desk can recommend software that automates case management tasks, so you can work faster. You’ll save money and stay competitive with better control over your data, your services, and your processes.

Document Collaboration

Legal teams see the best results when combining resources and brainpower. Our IT Solutions make it easier than ever to collaborate on cases across any distance.

Work together with clients and teams — from different devices, locations or time zones. Learn more about our cloud-based systems and servers that allow multiple points of access, from anywhere, to a single document.

Litigation Support

Lawyers know that pursuing legal action involves numerous steps, many of which require substantial time and attention to detail. Your practice may need support collecting information, conducting investigations, estimating costs or analyzing data.

All Covered offers litigation support to automate and expedite essential legal processes. Our help desk engineers have expertise in these tactics, access to automation software, and tools for cybersecurity threat detection.

Cost Recovery

Following through on due diligence is important for legal practitioners and those they represent. Avoid liability, and get help managing fees and settlements with the expertise of our dedicated legal specific help desk. Our cost recovery solutions can estimate, forecast, specify, and itemize costs, expenditures, delinquencies, and claims. We ensure total clarity and accuracy that law firms can trust.

Metadata Removal

Law firms understand that controlling the flow of information is highly valuable. Our help desk can remove metadata so your firm shares with clients, collaborators, and coworkers only what you intend — and nothing more. We specialize in scrubbing difficult-to-delete data by using software that inspects, deciphers, and excises metadata. Our help desk can also offer a step-by-step guide.

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Managed IT Services for Lawyers