Unify People, Processes & Systems: Enterprise Businesses

Creating workflows that work

There’s no looking back to the traditional work environments of the past. Digital transformation has been accelerated in recent years and organizations must continue to embrace the exciting path forward. Today’s work environment is about people, the physical spaces they work in, and the technology they use – from hardware to software. With these key elements integrated strategically, employees will experience a unified and dynamic work environment and ultimately drive success and growth within your organization.

Unlock the potential of a connected workplace

Even with the most advanced technology tools and systems available, there is still high value in the connectivity of people. Konica Minolta is a global industry leader who fully understands how processes and systems integrate with how people work, in addition to the transparency they often need. We partner with large enterprises to further unlock their potential and ensure that the technology tools they invest in are increasing the productivity of their workforce.

Highlighted Solutions

Get ready to take a deep dive into your existing processes and systems. Are they optimally integrated with your employees’ day-to-day tasks? Are they providing the most efficient automated workflows for your business? Are your employees getting the flexibility and transparency they need within your systems and each other? If you’re not certain, now is a great time to partner with us and discover new strategies to further unify the people, processes and systems in your organization.

Enterprise Help Desk

With multiple branches to manage, problems with technology can arise anywhere, at any time, and access to an IT support help desk is crucial. To avoid backlogs and long ticket completion times that only cause organizational frustration, our Enterprise IT Help Desk can help provide answers to questions and solve technical problems quickly and efficiently. The support is available 24/7, including weekends and holidays,so when users call our help desk, they can be sure to have their needs understood and addressed promptly.

Managed Mobility Services

Managing enterprise mobile devices is no easy task. Unconsolidated invoices, no visibility into appropriate spending, manual reconciliation and charge-backs, plus no easy way to manage lines, plans, and employee usage. Instead of investing significant manual effort in functional areas including support desk, device management, finance, procurement, our Managed Mobility Services offering includes best-in-class telecom expense management optimally combined with managed device services. Let us help create a unified workforce that is truly connected so you can focus on long-term growth strategy for your organization.

Device Lifecycle Management

Managing the balance of getting your employees the access they need to stay connected, at the same time as keeping IT services and support running from off-premise locations is one of the largest challenges for enterprises as distributed work becomes more of a norm. Our Device Lifecycle Management team can help you strategically invest in processes and tools that are location agnostic, and manage the physical handling of devices from the lifecycle supply chain. These solutions will help scale your operations by saving money and increasing productivity within your organization.

Security

Implementing systems and processes with a more distributed workforce does come with extra risk. Enterprise cybersecurity involves not only protecting your company’s on-premise and cloud-based infrastructure, but also securing the expanding number of endpoints connected to your network. There is also a requirement to understand your vulnerabilities upfront, so you can defensively prepare your systems for the non-stop cyber attacks that try to break through. Instead of using a multitude of vendors for these different needs, our security portfolio covers both offensive and defensive approaches – so you can get an end-to-end protection plan in place and focus on the future success of your organization.

Application Development Services

If existing apps or app architecture are lacking in the features you need, a custom app can be the solution you’ve been looking for. Designed with your needs in mind, custom apps will deliver the performance and capabilities you need so the right decisions are made to reach your business goals. Our Custom Application Development team will help you identify patterns and trends in your market while using collected data that will benefit your organization. Design the right applications to help you gain a competitive edge.