Going Above and Beyond for Customer Service Excellence Customer Experience Leadership Thought Leaders I travel on a very-frequent basis to support Konica Minolta. I am a road warrior by definition and have all … Read More
Konica Minolta: Blueprint for the Future Leadership Solutions Strategy Technology Thought Leaders On July 9, 2014, we held the Print Production Technology Showcase and Blueprint for the Future at our New York … Read More
A Global Perspective on Business Innovation Customer Experience Leadership Solutions Strategy Thought Leaders As I took my daughter Katy to the airport recently, I couldn’t help but marvel at her growth. A student … Read More
Social Media Reveals the People Behind the Brand Customer Experience Leadership Strategy Thought Leaders I started in this industry in 1997 after four years at Merrill Lynch, a brief stint in a computer depot … Read More