To help you make the most of your Content Services platform investment, we have a dedicated professional services team to help you navigate your goals. From implementation services to health checks and even staff augmentation – we provide these services for you to pinpoint areas for your attention.
We strive to improve the continued adoption of your investment with a programmatic approach to the customer journey. With a team of dedicated individuals, we help drive successful project implementation, adoption and overall experience.
Konica Minolta led training and awareness sessions, allowing you to accelerate your project and take ownership of your investment.
Frequent communication and surveys ensure we uncover potential challenges before they become an issue.
Virtual office hours and curated educational content for the benefit of ensuring user adoption. With ongoing awareness, we can collaborate on an immediate way to address the questions.
Recurring meetings to assure adoption and identify how the software has enhanced your operations providing the value you had anticipated.
We believe in ensuring that you have the tools and knowledge to take ownership of your investment. Tech University teaches system administrators tips and tricks that they can utilize immediately in support of your implementation into the future.
Ensure your investment meets the needs of your organization and stays on time and within budget. Our team has the industry experience and knowledge to ensure your solutions evolve with your business.
Review of operations and processes thoroughly to determine that you are on-track with your strategic vision. Konica Minolta will provide recommendations for restarting stalled initiatives or identifying enhancements.
Whether a result of your healthcheck or conversations with your customer success consultant, we answer your questions about your software’s next upgrade and offer upgrade services for a smooth execution.
As your Digital Transformation strategy evolves, you may find yourself without the necessary staff resources to execute on your strategy. Our team is standing by to provide you the extra support when and where you need it most.
Need an extra hand to complete a project or to get some new customized work done? Our team is available to provide assistance.
New software generates new user, questions, enhancement. Our contracted solutions support team can help with your system administration needs. With experts in place, users can readily find the answers and support they need for continued adoption.
The hallmark of the Konica Minolta Intelligent Information Management practice is that we meet you where you are on your digital transformation journey, whether you are an SMB or Large enterprise. Our team will work closely with you to understand your specific industry’s needs and build a plan that fits your goals.
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